Frequently Asked Questions

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No. Elective, non-diagnostic ultrasound services are not covered by insurance.

This is strictly for entertainment/bonding  purposes & it is not a healthcare/medical expense.

This really depends on what you’d like to see. Many moms like to have more than one 3D ultrasound to see baby at different stages.  14-20 Weeks: Great time to find out the gender.  20-26 Weeks: This is a fun time for 4D ultrasound video. Baby is very active & small enough to see most of their body at once. If baby is awake, you'll watch him/her kick, wave, grab feet, etc! However, baby will likely be breech which is not ideal for 3D/4D face pictures.  27-33 Weeks: This is the best time to get the close-up, detailed pictures of your baby's face in 3D/4D/HD. Generally by this time baby is head down, which is ideal. Baby looks more like a newborn & the cheeks have filled in nicely with fat.

Yes, at 14 weeks we can determine the gender with a very high accuracy! If you are at least 14 weeks + 0 days, and the gender cannot be seen (due to baby's position, cord, etc), you may return for a free rescan the following week until we can determine the gender.

Usually, but not always. There are so many factors that can affect the results. Every baby scans differently, depending on gestational age, position, placenta, mothers body type & amount of amniotic fluid. We will always do our very best to get you the best images possible, and we use the best, most advanced ultrasound technology available.  Sometimes, if baby is looking face down persistently toward mom's spine, it will be difficult to see the face.  Some babies cuddle up close to the placenta and cover their face with hands or feet. We cannot guarantee specific images, nor can we guarantee that your baby will allow us to get a perfect “full face” picture. Remember with ultrasound, you get to see your baby interacting in his/her natural environment. If baby is sucking his thumb, or rubbing her eye, your pictures will reflect that. Clarity depends upon the amount of amniotic fluid present & how hydrated you are.  If we are unable to obtain any acceptable pictures during your 3D ultrasound, we will invite you back for a one-time rescan, free of charge, within 1-2 weeks.

Yes. 3D/4D/HD ultrasound uses the same safe sound waves and intensity as the 2D ultrasound your doctor uses. All of our ultrasounds are performed by an experienced ARDMS sonographer. Ultrasounds are routine, normal procedures used in all pregnancies throughout the United States. The ultrasound transducer emits sound waves into the body, listens for the return echoes as they bounce back and then generates an image from that data. 

No, we will not contact your doctor prior to your appointment. This is an elective ultrasound and we are not looking for any medical problems during your scan, however, if we happen to see something concerning, we will contact your doctor and let them know. We require all clients to have current prenatal care and if you have any concerns, you should contact your doctor. Ultrasonographers in general cannot make a diagnosis.

Yes, absolutely! We see plenty of moms who don't want to know baby's gender until birth. You can still have an 3D/4D ultrasound & see your baby's face. We're experts in determining baby's position, and we know exactly how to scan without revealing the gender. At the start of each appointment, we always ask if you wish to know the gender. We never make a mistake!

Yes, family and friends are always welcome! We encourage you to bring them to your 3D ultrasound if you’d like to. We can comfortably seat up to 15 of your guests in our spacious ultrasound suite. Children are welcome, however, another adult must accompany you & tend to them.

No. We cannot provide any info on the health, growth, or well being of your baby.Those measurements are obtained during a diagnostic medical ultrasound at your doctor’s office, where they will measure baby, assess fetal well being, growth/development and scan for any abnormalities. Our services are purely for entertainment, keepsake & bonding purposes. They are never a replacement for a diagnostic medical ultrasound.

3D/4D is the older ultrasound technology, which creates the bronze/metallic colored images of your baby’s face. 3D is a still image - a picture of your baby. 4D adds the dimension of motion to see your baby moving in real-time. 5D/HD goes even further beyond 4D, and creates the most realistic images of baby with incredible clarity and detail. 5D/HD renders life-like skin tones and adds a digital light source to produce the best images possible.

Yes, appointments are necessary for all services. We cannot accommodate walk-ins. We offer convenient 24/7 online booking so you can schedule your appointment anytime, or you can call us to book by phone.

Please be sure to cancel/reschedule at least 48 hours before your appointment time.  Call us at 559-318-9754 to cancel or reschedule your appointment. If you reach our voicemail, please be sure to leave a message clearly stating that you are cancelling your appointment. 

Drink plenty of water for several days/weeks before your appointment to help ensure an adequate amount of clear amniotic fluid. The clarity of your images is determined by your hydration and the amount of fluid around baby's face. About a half hour before your appointment, drink a large glass of cold apple juice so that baby will be awake & active during your scan.